Here to Help You
providing exceptional support every step of the way. Whether you need assistance with installation, troubleshooting, or product maintenance, our team is here to ensure you have the best experience
Product Manuals & Guides
User manuals and setup guides for all Pixel products. From basic installation to advanced settings, these guides will help you make the most of your Pixel TV
- Download Manuals
- Installation & Setup Guides
- Feature Walkthroughs
- Concept 32
- Lite 43
Troubleshooting & FAQs
Need help solving an issue? Our detailed troubleshooting section covers common questions and problems to help you resolve them quickly.
- Picture Quality Issues
- Sound Problems
- Smart TV Connectivity
- General Troubleshooting
Warranty & Repairs
Learn more about Pixel’s warranty coverage and how to request a repair or replacement if needed.
- Warranty Information
- Repair Requests
- Product Registration
Delivery & Installation
Pixel offers professional delivery and installation services to ensure your TV is set up perfectly. Contact us to schedule an installation or get help with your current setup.
- Schedule Installation
- Delivery Information
Software Updates
Keep your Pixel TV running at its best by checking for the latest software updates and firmware upgrades.
- Check for Updates
- Download Firmware
Returns & Exchanges
learn more about our return and exchange policies.
- Return Policy
- Request an Exchange
- Track Your Return
Contact Customer Support
Can’t find what you’re looking for? Our support team is ready to assist you with any queries. Reach out via email, phone, or live chat for immediate help.
- email: cs@pixelelectro.com
- Tel: Egypt +201111088870
- Livechat